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FAQ

These questions are here as a reference for people to use who want advice and guidance.


When will Sarah be returning from Australia and can she still do my wedding as I love her work?

          Sarah currently will be in Australia for four years, She will be returning to the UK for holidays and
           willalso return for family and friends weddings.

How do we reserve our event date?

To reserve your event date firstly you need to check with that your date is free (busy months tend to be May, June and July). Then a booking form must be completed (this can be received by emailing). A deposit of £100 by cheque or bank transfer made payable to Blooming Blossoms needs to be received to finally reserve a florist for your event. Please contact Marie "At a bed of roses" to she if she is available

After we've booked you what happens next?

After you’ve booked blooming blossoms we will arrange to meet up for a coffee and a cake three months before your event to agree detail, share ideas, inspiration and agree a rough estimate. A description of your event flowers will be sent by email to you together with an invoice two months before your event which must then be paid within one month. Additional meetings can also be arranged if required even if it’s just for a coffee and catch up! :o)
Will you travel to deliver our event flowers?
We are happy to travel both nationally within the UK and Internationally. Travel is charged at 40p per mile outside a radius of forty miles from Chippenham. For events where onsite work is required with more than a three hour drive away accommodation for Sarah and any assistants will be expected. For events where a flight is necessary, expenses will include fuel to/from the airport, parking feed, the flight, accommodation, taxis/car rental and food.
Will you provide a specific flower?
Blooming Blossoms will try our upmost to deliver a specific variety of flower. The cost of flowers to vary throughout the year and some flowers may not be in season. If there is an extra cost to get a flower in out of season then this extra cost will be passed on to you. In the unlikely event that a specific variety of flower is unobtainable, then a closest match will be agreed before the event. We order our flowers two weeks in advance of the event and we will be notified if a flower is unobtainable.
When will we receive our flowers?
Blooming Blossoms will receive your flowers between a week and three days before your event and an order will have been put in to a supplier between a month and two weeks before the event (depending on the supplier). You will receive your flowers either the morning of the event or the day before. This will be agreed in advance.
Can I have my flowers delivered to more than one venue?
Blooming Blossoms will deliver your flowers to the venue and also to one individual. If there are any other deliveries to be made an extra cost will be incurred.
When do we need to pay the full balance by?
A description of your event flowers will be sent by email to you together with an invoice two months before your event which must then be paid within one month of receipt of the invoice or at least a month before your event day. Alternatively, if you would like to pay your event in instalments arrangements can be made available before your event to do so.
What if we want more flowers before the event?
The invoice for the event must be paid a month before the event. Any additional requests after this date will need to be raised as a new invoice and must be paid within 7 days or before the event which ever soonest. Extra orders can be added up to a week before the event.
Do we need event Insurance?
Yes!! I would recommend it, I have seen firsthand at an event, a marquee flooded by torrential rain, so a useful website explaining why, is the “Which” website, you can reach it at the address www.which.co.uk/advice/event-insurance  
What if you are sick or unable to attend on the day?
In the unlikely event that Sarah cannot finish your flowers for your event day another florist will be asked to step in, subject to your approval. If you have any questions place do not hesitate to contact Sarah.

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